Shipping PolicyTerms Of Sale: All shipments are F.O.B. our New Providence, NJ warehouse. Terms are prepaid unless open account terms have been approved by our credit department. VISA, Discover, Mastercard, American Express, are only payments accepted. Shipping transit time is solely based on the carrier that is chosen. Shipping charges varies by location. All shipping charges must be approved by customer.
Claims for shortages, damages or defective merchandise must be reported within 7 days of receipt of order. All returns have a 30 day processing time from when our warehouse logs in the returned merchandise. Customer is Responsible For Shipping Costs When Returning Merchandise "As Ordered". There is a 15% Restocking Fee For All Orders Shipped As Described. Please keep this in mind prior to returning a product that was shipped as ordered. In the event your order was not shipped accordingly Royal Deluxe Accessories Will Provide Return Labels.
Please do not attempt to return merchandise in any other way. By Checking The Check Box At Order Check Out Means You The Card Holder Agrees For Royal Deluxe Accessories To Charge Your Credit Card For The Dollar Amount Shown in addition to the shipping charges that you approve. Furthermore you agree to all the above listed terms and conditions of sale. NO RETURNS OF MERCHANDISE CAN BE MADE WITHOUT LETTER OF AUTHORIZATION FROM BILLING OFFICE. NO CLAIM WILL BE CONSIDERED UNLESS MADE WITH IN 7 DAYS AFTER RECEIPT OF GOODS. CALL OUR OFFICE FOR INSTRUCTIONS ON THE RETURN OF AUTHORIZED GOODS OR ANY ORDER ISSUES. Contact our sales representatives with any questions concerning freight or terms of sale.